Privacy Policy

Effective Date: Feb 12 2025

Reliable Information Technology, Inc. ("RIT Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.ritcompany.com) and use our services. This policy complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), the Illinois Biometric Information Privacy Act (BIPA), and other relevant federal and state regulations.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company details, and other contact information.
  • Technical Data: IP address, browser type, operating system, and usage data from our website and services.
  • Financial Information: If applicable, billing details and payment information.
  • Biometric Data (If Applicable): If we collect biometric information (such as fingerprints or facial recognition for authentication), we comply with Illinois BIPA regulations.
  • Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze traffic.

2. How We Use Your Information

We use collected data to:

  • Provide, operate, and maintain our IT services.
  • Communicate with you regarding support, inquiries, and updates.
  • Improve our website, services, and security.
  • Comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We do not sell or rent personal information. We may share data with:

  • Service Providers: Third parties assisting in IT support, payment processing, or analytics.
  • Legal Compliance: If required by law or to protect our rights.
  • Business Transfers: In case of mergers, acquisitions, or company restructuring.

4. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights (Under U.S. and Illinois Law)

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the right to:

  • Know what personal information we collect and how we use it.
  • Request deletion of your personal data.
  • Opt out of the sale of personal information (we do not sell personal data).
  • Request access to your collected data.

Illinois Biometric Information Privacy Act (BIPA) Compliance

If we collect biometric data, we will:

  • Provide notice and obtain written consent before collecting or using biometric identifiers.
  • Store biometric data securely and not disclose it except as required by law.
  • Retain biometric data only as long as necessary and securely delete it after use.

To exercise your rights, contact us at [helpdesk@ritcompany.com].

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

7. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect data from minors. If we learn that we have collected data from a child under 13, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or other means.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Reliable Information Technology, Inc.
Website: https://www.ritcompany.com
Email: helpdesk@ritcompany.com
Phone: 847-348-3381

This Privacy Policy complies with applicable U.S. federal and Illinois state laws, including CCPA and BIPA, ensuring transparency and protection of user data.